Microsoft has launched an investigation into a serious issue with the latest Windows 11 update that has caused the system to stop recognizing SSD drives for numerous users worldwide.
G. Ostrov
Microsoft is facing a serious problem following the release of another update for Windows 11. Thousands of users worldwide are reporting that their SSD drives have suddenly "disappeared" from the system and are no longer being detected by the operating system.
Scale of the Problem
The issue has affected users with various computer and laptop configurations. Complaints are particularly frequent from owners of devices with NVMe SSD drives from popular manufacturers, including Samsung, Western Digital, Kingston, and other brands.
After installing the update, users discover that their primary or secondary SSD drive simply doesn't appear in the system. This leads to the inability to boot the operating system or loss of access to important data.
Microsoft's Response
Microsoft representatives confirmed receiving numerous reports about the issue and announced the start of an urgent investigation. The company recommends users who have encountered this problem to temporarily refrain from installing the latest update.
Microsoft engineers are working to identify the exact cause of the conflict between the update and SSD controller drivers. Preliminary data suggests possible compatibility issues with certain versions of drive firmware.
Temporary Solutions
For users who have already encountered the problem, Microsoft offers several temporary solutions:
- Rolling back to the previous Windows version through recovery mode
- Reinstalling storage controller drivers
- Checking SSD connection in BIOS/UEFI
- Using Windows recovery tools
Expert Recommendations
Information security specialists recommend users regularly create backups of important data and not rush to install system updates in the first days after their release.
Experts also advise waiting for an official fix from Microsoft, which should be released in the coming days.
More detailed information about this problem can be found on the official Microsoft support website.
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