Apple has launched a new service program for Mac mini owners with M2 processors who have encountered power issues. Free repair is available for devices manufactured from June to November 2024.
G. Ostrov
Apple has officially announced the launch of a special service program aimed at addressing power issues in Mac mini computers equipped with the M2 processor. This initiative allows owners of affected devices to receive free service and repair.
Which Devices Are Covered
According to Apple's statement, the issue affects a "very small percentage" of Mac mini computers with M2 chips that were manufactured between June 16 and November 23, 2024. The main malfunction is that the devices may completely stop turning on.
How to Check Eligibility for Free Repair
Mac mini owners can independently verify whether their device qualifies for the service program. To do this, they need to:
- Visit Apple's dedicated webpage
- Enter their Mac mini serial number
- Receive information about eligibility for free service
Repair Process
Upon confirmation of eligibility for free repair, users can:
- Contact an authorized Apple service center
- Schedule an appointment at one of the company's official retail stores
It's important to note that if the Mac mini has other issues that might prevent the main repair from being performed, those must be addressed first.
Program Exclusions
The service program applies exclusively to Mac mini (2023) with M2 processor. Other Mac mini models do not participate in this initiative.
This situation demonstrates Apple's responsible approach to product quality and the company's readiness to take responsibility for identified defects, even when they affect a relatively small number of devices.
For additional information, it is recommended to visit Apple's official support website.
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