Dropbox announced the discontinuation of its Dropbox Passwords service on October 28, 2025. Users need to urgently export their data, or all saved passwords will be permanently deleted.
G. Ostrov
Dropbox has decided to discontinue its password manager service, Dropbox Passwords, with the final shutdown scheduled for October 28, 2025. This decision is part of the company's strategy to focus efforts on enhancing the core features of its primary product - cloud file storage and synchronization.
Service Shutdown Timeline
The Dropbox Passwords shutdown will occur in phases with clearly defined timeframes. Starting August 28, 2025, the service will transition to "view-only" mode in both the mobile app and browser extension. This means users will be able to view their saved passwords but cannot add new entries or edit existing ones.
In September 2025, the Dropbox Passwords mobile app will stop working completely. Then on October 28, 2025, the final phase arrives - complete service discontinuation across all platforms. After this date, accessing passwords will become impossible, and all saved data will be permanently and securely deleted from Dropbox servers.
What Will Be Deleted
Upon final service closure, all stored user data will be irreversibly deleted, including usernames, passwords, payment card information, and other confidential data. The dark web monitoring feature, which helped users identify compromised accounts, will also be discontinued.
Migration Recommendations
Dropbox officially recommends users migrate to 1Password as a "highly trusted and secure password manager." However, users can choose any other popular password manager such as Bitwarden, LastPass, Dashlane, or built-in browser solutions.
For successful migration, users need to export their data from Dropbox Passwords in standard CSV format, which is supported by most alternative password managers. This process must be completed before October 28, 2025, to avoid data loss.
Reasons for Shutdown
While Dropbox hasn't provided detailed explanations for the service closure, experts attribute this decision to high competition in the password manager market and the lack of unique features that could distinguish Dropbox Passwords among more specialized solutions.
The password manager market is saturated with numerous specialized products like 1Password, Bitwarden, LastPass, and others that offer more advanced security features and better user experience. Under these conditions, Dropbox decided to focus on its core competencies in cloud storage and file synchronization.
What Users Should Do
Dropbox Passwords users are recommended to immediately begin the data migration process. It's important not to postpone this process until the last moment, considering the limited timeframe and potential technical difficulties during mass data export closer to the shutdown date.
The data export process can be performed through the Dropbox Passwords web interface, where an export function in CSV format is available. After export, it's recommended to verify data integrity and choose a suitable alternative password manager for importing the information.
More detailed information about the export procedure and service closure can be found on Dropbox's official support page.
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