On Nintendo Switch 2\'s launch day, GameStop stores accidentally damaged several console screens by stapling receipts to packages. Customers report screen punctures due to the console\'s poorly designed packaging.
G. Ostrov
On the highly anticipated Nintendo Switch 2 launch day, some customers encountered an unpleasant surprise. Employees at a GameStop store in New York accidentally damaged the screens of new consoles by stapling receipts to the packages.
What Happened?
According to social media reports, including posts on Reddit and X (formerly Twitter), several customers discovered puncture holes in the screens of their new Nintendo Switch 2 consoles. The cause was the console\'s poorly designed packaging - the screen is positioned directly against the front of the box, making it vulnerable to external damage.
One affected customer wrote on social media: \"GameStop stapled the receipt for me and my friends Switch 2s to the box, FML.\" The posts were later deleted, but the information had already spread across the internet.
Company Responses
GameStop stated that it is investigating customer complaints and is prepared to provide replacements for damaged consoles or refunds. The company acknowledged the problem and apologized to affected customers.
Nintendo has not yet officially commented on the situation, but many experts note that the packaging design could have been more thoughtful in terms of device protection.
Community Reaction
Gamers on social media express disbelief at how a simple stapler could damage a high-tech gaming console. Many are calling for improved quality control and training for retail employees.
Some customers also note that similar problems could occur at other stores where stapling receipts to product packages is common practice.
Alternative Purchase Locations
Nintendo Switch 2 is also available at other retail chains, including Walmart, Target, Best Buy, and even some Staples stores. Customers who want to avoid similar problems may consider purchasing from these retailers.
The console was released on June 5, 2025, priced at $449 and supports 4K resolution in docked mode. Despite the GameStop incident, demand for the new console remains high.
Official information about Nintendo Switch 2 can be found on the Nintendo website.
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